The wind howls, the rain hammers down, and a sense of dread settles in. When a severe storm passes through Southeastern Pennsylvania or Southern New Jersey, the first worry for any property owner is the roof. The second, and often more daunting, is the call to the insurance company.
Filing an insurance claim for roof damage can feel like walking through a maze, where one wrong turn can cost you thousands. It’s a challenge that North Star Roofing, a trusted local expert serving communities from Chester County, PA, to Camden County, NJ, since 2016, helps homeowners avoid. Knowing what to do next is the key to a successful outcome.
Mistake #1: Calling Your Insurer Before a Professional Roofer
Your first instinct after a storm might be to call your insurance company and start the claim. It feels like the right thing to do, but it's often the most critical misstep. When you file a claim, the insurance company’s goal is to assess the damage and close the case as efficiently as possible. By calling them first, you start the process on their terms, without a full picture of the damage yourself.
